One visit record, signed by patient and clinician.

Reverb drafts a record of the visit. The patient checks their history, the clinician checks the diagnosis and plan, and both sign it.

Visit record · Maya Ortiz & Ryan Patel, MD

Sick visit, 15 min

Patient history

Sore throat and congestion for four days. No fever. Takes loratadine daily. Allergic to sulfa drugs. Worried it's related to recent wisdom teeth removal.

Signed by patient

Clinician plan

Likely a viral upper respiratory infection. We'll run a rapid strep and COVID test. The sore throat isn't related to your recent surgery. For now, rest, drink fluids, and use a saline rinse. Call if you get a fever over 101°F or symptoms don't improve in a week.

Signed by clinician

An example record. The patient added a missing allergy before signing, then the clinician signed the plan.

How it works

We're starting with sick visits, annual wellness visits, and chronic care at small practices. For wellness and chronic care visits, the record also includes a care plan that both of you can see.

  1. 01

    Draft

    Reverb writes up both halves of the visit: the patient's history and concerns, and the clinician's diagnosis and plan.

    A clinician and a patient talking during a visit.
  2. 02

    Review and sign

    The patient reads their half in plain language and fixes anything that's wrong. The clinician checks the diagnosis and plan. Each signs their half.

    A phone showing a visit summary.
  3. 03

    Share one record

    Both leave with the same signed record. The patient has a record they've actually read, and the clinician has a history the patient confirmed.

    A laptop showing a care plan.

The problems we're trying to solve

For patients

  • You leave a visit and can't remember what the plan was.
  • Something in your chart is wrong, and you find out months later at a different office.

For clinicians

  • A patient's history gets charted wrong, and the error follows them from visit to visit.
  • A patient says you never told them something you did, and your note is the only record of the conversation.

Does this happen to you? Tell us below. If it doesn't, that's just as useful to hear.

What we're still working out

  • Is a patient's signature worth the extra step at the end of a visit?
  • What should happen when patient and clinician disagree about what's in the record?
  • Should Reverb listen to the visit live, or have patients describe their symptoms beforehand?
  • How would this fit into your EHR and the way you sign notes today?

Would this help you?

Tell us in a sentence or two. We read every reply and write back.

Rather talk? Email john@reverbhealth.co or alex@reverbhealth.co.

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